Alarm Registration and False Alarm Management (ARFAM)
 
Alarm Ordinance Number 66264 , enacted by the CITY OF SAINT LOUIS in May, 2004 , established the processes and procedures regarding burglar alarm system registration and false alarm administration. Click here to download the CITY OF SAINT LOUIS Alarm Ordinance.


Jump to: Obtain a permit | Pay a fine | Appeal a fine | Permit suspension | Transfer permit
 
HOW DO I OBTAIN AN ALARM PERMIT?
  • If you have a monitored alarm system...
    Your alarm company is required to collect the alarm permit fee and obtain the alarm permit on the Alarm Registration and False Alarm Management (ARFAM) website.  The fee is $25.00 for residential and $50.00 for commercial alarm owners.  Do not remit a payment to the City of St. Louis for alarm registration if you have a monitored alarm system.
  • If you have a non-monitored alarm system...
    Alarm owners should download the Alarm Permit Application form and follow the instructions to mail your payment.  The fee is $25.00 for residential and $50.00 for commercial alarm.
 
HOW DO I PAY A FALSE ALARM FINE?

Payment of a false alarm fine can be made online or through US Mail. To view the current false alarm fines schedule, click here.

Pay Online

Make a payment anytime online using a Visa, MasterCard or American Express.

By Mail

Mail a check, money order or cashier's check payable to CITY OF ST. LOUIS - ARFAM
Write the permit number on the check or money order. If you have received a payment notice through the mail, return the payment coupon from your notice along with your payment to:

CITY OF ST. LOUIS - ARFAM
PO BOX 790106
SAINT LOUIS, MO 63179-0106

 
 
HOW DO I APPEAL A FALSE ALARM FINE?
To appeal a false alarm fine:
  1. Submit payment of your false alarm fine and include your written appeal.
    All fines must be paid by the due date on the invoice for appeals to be considered. Paid fines will be refunded if an appeal is approved.

  2. Written appeals must include:
    • The name of the permit holder
    • The permit number
    • The transaction number of the false alarm fine
    • An explanation of the reason the fine is in error
      Review the ordinance here to assist you in determining acceptable reasons for appeal.


  3. Mail the correspondence to:
    • CITY OF ST. LOUIS - ARFAM
    • PO BOX 790106
    • SAINT LOUIS, MO 63179-0106
Allow 14 days for disposition of the appeal. You will be mailed written notification of the appeal resolution.
 
WHY IS MY PERMIT SUSPENDED WITH THE POLICE DEPARTMENT?
The CITY OF SAINT LOUIS does not grant payment extensions for permit registration fees or false alarm fines.
Your permit may be suspended for:
  • Excessive false alarms
  • Non-payment of registration fees - (Permit renewals must be received with 15 days of the renewal date)
  • Non-payment of false alarm fines - (Payments must be received within 15 days of the date the false alarm occurred)
If your permit has been suspended, the CITY OF SAINT LOUIS will deny police response to alarm dispatch requests. Contact your alarm company with questions or to change permit information.

To view the current alarm registration fees and false alarm fines schedule, click here.
 
I SWITCHED ALARM COMPANIES. HOW CAN I TRANSFER MY PERMIT?
Alarm permits are not transferable. A new alarm permit must be obtained by the new alarm company.



CITY OF SAINT LOUIS CHECK POLICY
The Circuit Attorney’s office is notified of all bad checks passed within the CITY OF SAINT LOUIS . If you are paying your fee or fine by check, please be certain that sufficient funds are in your account to clear the check. A $20.00 bad check fee is assessed for each check returned for insufficient funds. In addition, the payment is removed from the account, and any late fees which might have occurred past the date that the check was received will be added to the permit balance.



QUESTIONS?

If you do not see what you are looking for on this site, you may call ARFAM Services (888) 579-2727, Monday through Friday, 9:00 AM to 5:00 PM Central Time.